Dear Valued Patients and Friends,
Our office has been open since May 4, 2020. As the landscape for providing dental care has changed, we have adapted to meet the challenge of keeping patients and staff safe during this very unusual time in our lives. Thanks to all who have place trust in our office and staff. If you have not been in our office since the pandemic of Covid-19 started, I want to give you an update on what we are doing and what you can expect when you do seek dental care in our office.
We have instituted new measures taken with each patient visit:
- We ask that you have a scheduled appointment prior to arriving at the office. We cannot accommodate walk in visits.
- If you have a fever, cough, sore throat, muscle pain, nausea, anosmia (loss of smell or taste) or profound fatigue, call our office at (520) 795-2882 to cancel your appointment. Contact your medical provider to seek attention and care recommendations.
- Reschedule your dental appointment if you have traveled overseas or visited any endemic area within the past 30 days.
- Plan to arrive on time for appointments, not early, to minimize waiting in the office and to prevent increasing the number of people present. We will do our best to stay on time for you.
- We have hand sanitizer that we will ask you to use when you enter the office.
- While all of these are impositions, please understand that we are clearly concerned about your safety.
- If you have a positive diagnosis of having Covid-19 within 14 days of having been to our office for treatment, please notify us immediately at (520) 795-2882.
You will notice more use of masks and gloves outside of the treatment rooms. The reception desk has clear dividers between the receptionist and the guests. There will be no reading material in the reception area. There are fewer chairs and they are spaced further apart. Around the office you will notice air purifiers with HEPA and carbon filters. The filtered air passes through ultra violet light to help kill airborne virus. Our office has always practiced universal precautions for infection control. We use as many disposable supplies as possible. All reusable items go through a high heat and pressurized steam sterilization process. The treatment rooms undergo an enhanced cleaning and disinfection process between patients. All high touch areas will be cleaned and disinfected throughout the day. All of our staff will be screened each day for signs of fever or symptoms related to the COVID-19 virus. The treatment areas are treated with a disinfectant fogging between patients and at the end of the day. Staff will change outer apparel between patients if there is a procedure done that produces an aerosol.
We look forward to seeing you and will be happy to answer any questions you may have about the steps we take to keep you and every patient safe in our practice. Rest assured we will strive to continue to do our best for you.
Ray Harrell, DDS and Staff